Seamless | MI Pro

Once we have a shared platform, we should use it together.

A seamless and efficient collaboration model.

With the motto "You can do IT – we can do IT," a seamless concept enables both you and us to work closely together in an integrated process. The result is a more efficient execution of your project.

A Walr platform license represents an excellent alternative to simpler DIY tools for a company or organization. The Walr platform offers a full suite for the entire process from A to Z, allowing you to create engaging surveys easily. If you need assistance with more advanced tasks, such as advanced logic, data processing, coding, or advanced analysis, we can seamlessly step in as an additional resource to contribute to the project.

Several agencies also use the Walr platform in their own production. If you also collaborate with some of these, we can establish a three-way partnership where everyone contributes positively.

Universal Design of Surveys

Assistance in designing surveys in accordance with WCAG and universal design requirements.

Our survey platform is technically designed for universal design (WCAG). However, this does not necessarily mean that the survey is immediately suitable for, for example, blind or visually impaired individuals. Creating a questionnaire that works for these groups requires expertise in how to design surveys. This includes aspects such as:

How to ask questions so they make sense to visually impaired users.
Where to place question text on a webpage.
The order of instructions versus questions and answers.
How to use grid questions effectively.
The use of alternative text that conveys the same meaning as images and illustrations.
The use of filters, images/instructions based on the choice of whether to follow WCAG guidelines.

It can be a "long road," but we have solid experience in assisting our clients with designing such surveys. Through our partners, we also offer testing and quality assurance of the survey within the target group.

Extra Quality Assurance

Smart Tricks, New Methods, Best Practices, and Advanced Features

Could this questionnaire have been programmed in a better way? Is there a smarter solution? Even experienced "super users" sometimes need a "second opinion"—whether it's about design or programming.

Whatever the reason, we can help you:

It could be a prestigious project that involves significant resources.
It might be a new and demanding client where nothing should go wrong.
It could be a challenging questionnaire—Can this be done more smartly?
There may be a more efficient way to handle data processing, lookup routines, or complex quotas.
It could be a survey where universal design is essential
And if time is tight, and you need help right away—preferably yesterday—we can quickly set up a Teams meeting.

We have extensive experience working with many demanding—and advanced—clients. Hopefully, this will help you move forward quickly and effectively.

Scripting Assistance

Immediate Help When You Get Stuck

If you encounter challenges while creating a questionnaire, or need quick help programming a complex task, you can email us. We will assist you as soon as possible, usually within an hour.

We can also set up an entire questionnaire if we receive notice a couple of days in advance.

Here are just a few examples of where we have provided assistance in recent years:

Complex routing and advanced survey logic
Multi-level question rotations
Automatic filling of hidden questions
Calculation of various indices and mathematical operations
Lookups against Excel files
Adjusting the appearance of a question
Various types of randomization

Investing an hour can save you a lot of work—and will help you achieve the results you desire.

"The show must go on"

No one is irreplaceable—but some are more irreplaceable than others.

The foundation of the Walr platform is that those working on a project shouldn't need to be specialists. However, some individuals often become "super users," and they are frequently essential for maintaining daily operations. Even "super users" are allowed to get sick sometimes.

So, whether it’s due to vacation, illness, parental leave, or just the usual seasonal peaks ("Everything has to happen before the holiday") that require extra resources, reach out to us. We can likely help you.

If you need additional resources due to illness, vacation, or unexpected absences, we're here for you.

If only I knew how to do this.

Tailored Training - At Your Location or Over Teams

Most of our customers have made significant progress using the Walr platform. However, we find that both new employees and experienced users often benefit from a refreshing workshop that can provide new "aha moments."

A workshop can be tailored to your needs. New users may prefer a structured, foundational course, while more experienced users typically enjoy an interactive workshop where we exchange ideas and discuss their specific challenges.

From previous experience, we know the following topics are popular (just to name a few):

Best practices in data processing (advanced tools)
How to work with interactive questions
Analysis—what's available and how to be smart about it
How to use included scripts and system variables
Utilizing built-in scripts
XML scripting in analysis

Ask your colleagues. If any of this sounds interesting to you, we can set up a custom workshop—tailored to any level.

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